CASE STUDIES

Enterprise discipline, applied at startup speed.

Selected work from COO, Chief of Staff, and advisory engagements with startups and growing companies, and from 18 years at American Express. Clients are named with their permission. Where they are not, the work is described by sector.

 FEATURED‍

BINDLE SYSTEMS · VENTURE-BACKED · FINANCE

6 months

From a spreadsheet of ranges to numbers the board relied on

Rebuilt a startup's financial model from the bottom up, and extended its runway through cost discipline and financial controls.

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TRUNK TOOLS · VENTURE-BACKED · TALENT

5 hires, 90 days

Doubling an engineering team with a hiring system built to last

End-to-end hiring infrastructure for a construction AI startup that has since raised a $40M Series B.

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POWEROPTIONS · FRACTIONAL COO

35%

Returning executive capacity to the CEO and SVP

An organizational redesign for an $8M consortium: a new Director of Operations role, a planned SVP transition, and capacity shifted toward product development and solar and electric.

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AMERICAN EXPRESS · ENTERPRISE · AUSTRALIA

$5.4M a year

Record billings, falling margin: turning the one money-losing category profitable

Built a P&L for every spend category, found the only one below zero, and took it from negative 23 to positive 22 basis points. Recognized with the American Express President's Award.

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 MORE ENGAGEMENTS

Other work, in brief


AMERICAN EXPRESS

CHIEF OF STAFF TO CIO

Operating model for a 3,000-person technology division

Co-designed the organization structure and leadership cadence for the Enterprise Platforms division, managed the CIO's senior leadership staff, and supported governance of a $400M+ annual portfolio.


FINANCIAL SERVICES

STRATEGIC ADVISOR

Divestiture readiness for a student loan servicer

Led the portfolio valuation and business unit assessment for a leading student loan servicer preparing to divest technology and operational assets valued in the hundreds of millions.


FINANCIAL SERVICES

STRATEGIC ADVISOR

Acquisition screen for a global financial institution

Scanned more than 30 payments reconciliation technology companies and narrowed the field to three strategic targets on fit and value.


DIGITAL MEDIA

EXIT READINESS

An exit story for an established media brand

Rebuilt the investor narrative and financial model around three paths, a full sale, a partnership, or independent growth, with three-year forecasts. Prepared the founder for conversations with a major media acquirer at a $4M to $6M target valuation.

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